Email marketing.
Increase revenue, improve customer retention and unlock more value from every purchase with strategic email marketing built for ecommerce brands.
Retain and convert your existing customers.
Your most valuable customers are the ones who've already bought from you.
We create email marketing strategies that nurture new subscribers, recover abandoned baskets and encourage repeat purchases through carefully planned campaigns and automated customer journeys.
Making every customer count - by combining intelligent segmentation, personalised messaging and automated email flows, we help ecommerce brands generate more revenue without increasing advertising spend.

How we strategise email.
Discovery & strategy.
We understand your brand, customers and buying journey before developing an email marketing strategy aligned with your commercial objectives.
Automation & campaign build.
We create high-performing email automations and campaigns that engage customers throughout every stage of the customer lifecycle.
Testing & optimisation.
From subject lines and send times to segmentation and creative, we continually test and optimise to improve engagement and maximise revenue.
Reporting & growth.
Measure the impact of every campaign with transparent reporting focused on revenue, customer retention and long-term business growth.
What clients have said about ascent north.
"I've not had the best luck with marketing companies in the past, but Tom is transparent and proactive. He suggests changes and backs them up with data, and we have monthly reviews where he presents everything he has done, so we always know where we are."
"It's been great working with Ascent North. They're honest, easy to get hold of and always happy to talk things through. We've seen positive results and we're looking forward to seeing more."
"We've worked with Ascent North for five months and the amount that's been done in that time has been great. They've made loads of suggestions on our website content and layout, all of which are helping our conversion rate. Excellent company!"
"Really easy to work with from the start. Everything is explained clearly and we've seen some great results. Six months in now and looking forward to growing further. I'd recommend Ascent North to any other sportswear brand."
"We've been with Tom three months and sales are growing. More than that, we actually understand what's going on with our marketing now. He simplifies everything in our catch-ups and is always at the end of the phone if we need him."
Frequently asked questions.
Straight answers about ads, email and Shopify. Something else on your mind? Ask on the call.
We build and manage email marketing systems designed to increase customer retention and revenue. Our focus isn't simply on sending more emails - it's on creating a lifecycle that moves customers from first purchase to repeat purchase and long-term loyalty.
We specialise in helping ecommerce brands turn more of their existing traffic and customers into revenue. We use customer behaviour, purchase data and segmentation to build email journeys that are relevant to where each customer is in their buying journey.
We use customer behaviour and purchase data to create relevant communications throughout the customer lifecycle. This could include post-purchase journeys, replenishment reminders, personalised product recommendations, cross-sells, win-back campaigns and targeted offers. The goal is to give customers a reason to come back while increasing customer lifetime value.
Email marketing and paid advertising can work together as a growth system. Google and Meta can help bring new customers to your store, while email gives you a way to nurture those customers and encourage repeat purchases. This means you're not relying on paid acquisition every time you want to generate another sale.
Shopify is a core part of our ecommerce offering, and we can work across your Shopify store and Klaviyo setup to create a more connected customer journey. Where needed, we can also support Shopify development alongside your email marketing strategy.
Yes. We can provide ongoing email marketing support covering campaign planning, email creation, segmentation, flow optimisation, testing and performance analysis. Rather than setting everything up and leaving you to manage it, we can continually identify opportunities to improve retention and generate more value from your customer base.
